I had a tutor from this company in the past on English 11. It took them sometime, three to four days I guess, to get back to me on the tutor. We exchanged some information over the phone and arranged the tutor to come to my place.
The tutor turns out to be very friendly. According to his resume, he had lots of experience with students who learn English as their second language. During the lesson he pointed out many mistakes that I had with my English, and gave me some advice that are easy for me to remember and learn. The first lesson was very useful so I kept using this tutor for the whole school year.
I would recommend this tutoring company if you want good tutor and do not mind the wait.